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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 商學組
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/15500
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor陳鴻基(Houn-Gee Chen)
dc.contributor.authorPing-Ling Hoen
dc.contributor.author何炳霖zh_TW
dc.date.accessioned2021-06-07T17:41:16Z-
dc.date.copyright2020-08-04
dc.date.issued2020
dc.date.submitted2020-07-15
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/15500-
dc.description.abstractcama café 目前擁有超過120家門市,創造出全世界唯一現烘咖啡的連鎖品牌。cama café 除致力於專業、品質優良的產品外,也期許自己能不斷打破框架、創造品牌價值。所以在2018年計劃以旗艦店將咖啡結合文化推廣cama café 「Bean to Cup」的品牌精神,選擇一個讓消費者可以沈浸在五感饗宴的環境之中,以沈浸式的五感體驗,讓消費者在這過程中認識品牌、認同品牌,進而愛這品牌,本研究旨在探討旗艦店對品牌形象的影響,以cama café 為例。
本研究正式問卷採網路問卷,共發出2,156份,經扣除未曾到訪過cama café與旗艦店「CAMA COFFEE ROASTERS豆留森林」的消費者,剩餘約1,867份,有效問卷達87%,但因為模型適配度,所以只採用了1609份。統計分析工具包含信效度、SEM代替因素分析、因素分析、回歸分析、T檢定。經實證分析後,發現旗艦店對於「品牌權益」、「品牌依戀」有正向影響效果,而且去過越多次旗艦店的消費者有越明顯的影響,而且品牌體驗愈高的消費者,隨著旗艦店的造訪次數越多,就越能強化「品牌權益」,所以以品牌權益的構面來看,這代表消費者愈會越認同品牌的理念和產品。
zh_TW
dc.description.abstractCama café currently has more than 120 stores, creating the world's only chain of freshly roasted coffee brands. In addition to dedicating to professional and high-quality coffee products, cama café hopes to continuously break the frame and to create brand value. Therefore, in 2018, cama café planned to promote its brand spirit 'Bean to Cup' with newly open flagship store, to associate coffee with culture and to provide an environment where consumers can be immersed in a five-sense feast. Through this process, consumers recognize the brand, identify the brand, then become attached to the brand. This study aims to explore the influence of the flagship store on brand image, taking cama café as an example.
A total of 2,156 online questionnaires were sent out in this study. After subtracting the numbers from consumers who have not visited any cama café shops and flagship store - CAMA COFFEE ROASTERS, 1,867 questionnaires are remaining, the effective rate reaches to 87%. According to the overall model fit, the final data collection yields 1,609 valid copies. Statistical tools include reliability and validity, SEM, factor analysis, regression analysis, and T test. The empirical analysis shows the flagship store has positive effect on brand equity and brand attachment. The consumers who have been to flagship store more times, reveal an even more obvious impact. Their higher brand experience can also intensify the brand equity. In terms of brand equity, this means more consumers will have stronger identification with brand's concepts and products.
en
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Previous issue date: 2020
en
dc.description.tableofcontents誌謝 i
中文摘要 ii
ABSTRACT iii
目錄 iv
圖目錄 vi
表目錄 vii
第一章 緒論 1
第一節、研究背景與動機 1
第二節、研究目的 4
第三節、研究流程 5
第四節、論文架構 6
第二章 文獻回顧 7
第一節、商店形象 7
第二節、品牌體驗 9
第三節、品牌權益 12
第四節、品牌依戀 15
第五節、品牌忠誠 18
第六節、cama與旗艦店 20
第三章 研究方法 26
第一節、研究假設 26
一、商店形象與品牌體驗 26
二、品牌體驗、品牌權益與品牌依戀 28
第二節、研究架構 31
第三節、研究變項之操作型定義 32
一、商店形象 32
二、品牌體驗 32
三、品牌權益 33
四、品牌依戀 34
五、品牌忠誠 35
六、旗艦店拜訪 36
第四節、資料分析方法 37
一、資料蒐集 37
二、分析方法 37
三、基本資料分析 38
四、信度分析 38
五、效度分析 39
第四章 研究結果 43
一、樣本分析結果 43
第五章 結論與建議 50
第一節、研究發現 51
第二節、學術上的貢獻 52
第三節、實務上的管理意涵 53
第四節、研究限制與未來建議 53
一、研究的研究限制有下列幾點 53
二、本研究的未來建議如下 54
參考文獻 55
dc.language.isozh-TW
dc.subject品牌權益zh_TW
dc.subject品牌依戀zh_TW
dc.subject品牌體驗zh_TW
dc.subject品牌忠誠zh_TW
dc.subject旗艦店zh_TW
dc.subjectBrand Attachmenten
dc.subjectBrand Experienceen
dc.subjectBrand Equityen
dc.subjectFlagship Storeen
dc.subjectBrand Loyaltyen
dc.title旗艦店對品牌形象影響:以 cama café 為例zh_TW
dc.titleThe Impact of Flagship Store on Brand Image: A Case Study of cama caféen
dc.typeThesis
dc.date.schoolyear108-2
dc.description.degree碩士
dc.contributor.oralexamcommittee黃崇興(Chung-Hsing Huang),林博文(Bou-Wen Lin)
dc.subject.keyword旗艦店,品牌權益,品牌依戀,品牌體驗,品牌忠誠,zh_TW
dc.subject.keywordFlagship Store,Brand Equity,Brand Attachment,Brand Experience,Brand Loyalty,en
dc.relation.page71
dc.identifier.doi10.6342/NTU202001498
dc.rights.note未授權
dc.date.accepted2020-07-16
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept商學組zh_TW
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