Browsing by Author Yu-Chi Fan
Showing results 1 to 1 of 1
| Publication Year | Title | Author(s) | Department |
|---|---|---|---|
| 2020 | 全面品質管理的效果及其對客戶體驗的影響 –
新加坡航空公司案例研究 An assessment on Effect of Total Quality Management and its Impact on Customer Experience - Case study on Singapore Airlines | Yu-Chi Fan; 范祐齊 | 企業管理碩士專班 |