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???org.dspace.app.webui.jsptag.ItemTag.dcfield??? | Value | Language |
---|---|---|
dc.contributor.advisor | 林珊如(Shan-Ju Lin) | |
dc.contributor.author | Pei-Wen Chen | en |
dc.contributor.author | 陳珮雯 | zh_TW |
dc.date.accessioned | 2021-06-16T16:08:48Z | - |
dc.date.available | 2018-06-21 | |
dc.date.copyright | 2013-06-21 | |
dc.date.issued | 2013 | |
dc.date.submitted | 2013-04-30 | |
dc.identifier.citation | 一、中文部分
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dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/62734 | - |
dc.description.abstract | 本研究旨在從問題狀況的概念出發,深入探索失智老年人家屬照顧者的資訊需求特質。期望研究結果能提供健康資訊服務單位和公共圖書館在規劃有關失智老年人家屬照顧者資訊資源與資訊服務時之參考。
為此,本研究提出三項研究問題:(一)失智老年人家屬照顧者面臨之問題類型為何?(二)失智老年人家屬照顧者表達面臨問題之三個構面特徵為何?(三)失智老年人家屬照顧者解決問題之資訊引用來源與特徵為何?本研究採用內容分析法,以社會性問答網站Yahoo!奇摩知識+作為研究場域,蒐集並篩選出672篇失智老年人家屬照顧者相關問答資料以進行分析。 研究結果顯示,失智老年人家屬照顧者的資訊需求主要展現出「疑惑釐清期、醫療尋求期、照顧投入期」三問題意識階段、「失智症知識、診斷、治療、照顧、社會福利與資源、個人與家庭、法律、宗教、其他」九類問題主題、以及「事實型、建議型、指示型、評鑑型、確認型」五種問題屬性。失智老年人家屬照顧者表達面臨問題包含十一種行動構面要素、十種認知構面要素、七種情感構面要素。失智老年家屬照顧者問題最佳解答的回答者身份特徵包含「一般資訊提供者、專家、其他家屬照顧者、工作人員」四種特徵,回答資訊引用來源與特徵則具有「網路資源、人際資源、大眾傳播媒體資源、圖書資源、其他資源」五種類型。 整體而論,本研究發現失智老年人家屬照顧者的資訊需求具「階段性、複雜性、重疊性、交替性、個別化、多重構面與層次性、及受情感影響」等特質。最後,依據研究發現,本研究對資訊服務規劃與資訊系統設計提出建議。在資訊服務規劃部分,建議重視失智老年人家屬照顧者感知問題的差異性,提供專指性服務;提供多元化資訊,增加情感性資訊服務;彙整並篩選有品質的網路資源素材,加強網路資訊資源傳遞與推廣利用。在資訊系統設計部份,建議整理失智老年人家屬照顧者的問題,設計FQA介面;建立網路資源和人際資源整合平台,並提供線上諮詢與經驗交流機制;提供多元檢索環境與豐富外部參考資訊資源。 | zh_TW |
dc.description.abstract | The aim of this study is to employ the concept of problematic situation to explore the information needs of family caregivers of the elderly with Dementia. Based on the study outcomes, libraries and health information organizations serve as main information service and system providers for family caregivers of the elderly with Dementia.
In this study, three research questions were proposed in order to identify question types, information resources and information needs of family caregivers of the elderly with Dementia on Social Q&A site: 1) What types of questions had family caregivers of the elderly with Dementia proposed? 2) What types of physical, cognitive, and emotional characteristics did family caregivers describe in their questions? 3) What are the sources and characteristics of the best answers for family caregiver’s questions? The study employed content analysis to analyze 672 data selected from Yahoo! Answer archives. The findings reveal that the information needs of family caregivers of the elderly with Dementia exhibit three problem awareness stages: Doubt clarification stage, Medical advice searching stage, Care devoting stage. Moreover, nine question themes surfaced: knowledge of Dementia, diagnosis, treatment, care, social welfare and resources, individual and family, legal, religious, and others. Five question properties were also found: factual, prescriptive, advisory, quality, identification. The dimensions described by family caregivers in their questions included eleven physical characteristics, ten cognitive characteristics, and seven emotional characteristics. The best answer providers for family caregivers’ questions have four characteristics: general information provider, specialist, other family caregiver, and relevant worker. In addition, there are five types of information resource providers for the best answer: internet, human, mass media, book, and others. Overall, the study found that the information needs of family caregivers of the elderly with Dementia have several characteristics including: processing, complexity, overlapping, alternating, personalization, multiple and multilevel dimensions, and emotional affect. Finally, according to the findings and discussions, several suggestions were proposed for the information services and information system design. Three suggestions for the information services include: to provide specificity information services; to provide diverse information and to enhance emotional information services; to select quality online resources and to enhance online resource transfer and promotion. On the other hand, three suggestions for the information system design include: to design FQA interface; to build an integrated online platform consisting of internet and human resources; to provide a diverse searching environment with abundant external information resources. | en |
dc.description.provenance | Made available in DSpace on 2021-06-16T16:08:48Z (GMT). No. of bitstreams: 1 ntu-102-R98126009-1.pdf: 1587442 bytes, checksum: e182d0cea78f47eae4cb8df8d2a29580 (MD5) Previous issue date: 2013 | en |
dc.description.tableofcontents | 摘 要 i
Abstract iii 目 次 v 表 次 vii 圖 次 ix 第一章 緒論 1 第一節 研究背景與研究動機 1 第二節 研究目的與研究問題 5 第三節 研究範圍與研究限制 6 第四節 名詞解釋 7 第二章 文獻回顧 9 第一節 資訊需求相關概念 9 第二節 失智老年人家屬照顧者的挑戰 12 第三節 失智老年人家屬照顧者的資訊需求 20 第四節 社會性問答網站相關研究 34 第三章 研究設計與實施 41 第一節 研究方法 41 第二節 研究對象 42 第三節 資料蒐集與分析 45 第四節 研究實施步驟 51 第四章 研究結果與討論 53 第一節 失智老年人家屬照顧者面臨之問題類型 53 第二節 失智老年人家屬照顧者提問之構面要素 112 第三節 失智老年人家屬照顧者解決問題之資訊引用來源與特徵 145 第五章 結論與建議 163 第一節 結論 163 第二節 建議 168 第三節 未來研究建議 171 參考文獻 173 附錄 184 附錄一 前置研究台灣失智症網站初步觀察表 184 | |
dc.language.iso | zh-TW | |
dc.title | 從社會性問答網站分析問題類型與資訊引用來源探討失智老年人家屬照顧者資訊需求特質 | zh_TW |
dc.title | An Analysis of Question Types and Information Resources from Social Q&A Website to Explore Information Needs of
Family Caregivers of the Elderly with Dementia | en |
dc.type | Thesis | |
dc.date.schoolyear | 101-2 | |
dc.description.degree | 碩士 | |
dc.contributor.oralexamcommittee | 楊培珊(Pei-Shan Yang),吳美美(Mei-Mei Wu) | |
dc.subject.keyword | 失智老年人家屬照顧者,問題類型,資訊引用來源,資訊需求,Yahoo!奇摩知識+, | zh_TW |
dc.subject.keyword | Family caregivers of the elderly with Dementia,Information Needs,Information Resources,Question Types,Yahoo! Answer, | en |
dc.relation.page | 185 | |
dc.rights.note | 有償授權 | |
dc.date.accepted | 2013-05-02 | |
dc.contributor.author-college | 文學院 | zh_TW |
dc.contributor.author-dept | 圖書資訊學研究所 | zh_TW |
Appears in Collections: | 圖書資訊學系 |
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