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完整後設資料紀錄
DC 欄位 | 值 | 語言 |
---|---|---|
dc.contributor.advisor | 謝寶煖 | |
dc.contributor.author | Ya-Ting Ho | en |
dc.contributor.author | 何雅婷 | zh_TW |
dc.date.accessioned | 2021-06-15T16:14:26Z | - |
dc.date.available | 2015-09-17 | |
dc.date.copyright | 2015-09-17 | |
dc.date.issued | 2015 | |
dc.date.submitted | 2015-08-17 | |
dc.identifier.citation | 一、中文部分
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Library Website Hall of Fame. Website Design - Library Success: A Best Practices Wiki. Retrieved December 1, 2014, from http://www.libsuccess.org/index.php?title=Website_Design Garrett, J. J.(2011). The elements of user experience : User-centered design for the Web and beyond. Berkeley, Calif. : New Riders. Genuis, S. K. (2004). Web site usability testing: A critical tool for libraries. Feliciter, 50(4), 161-164. George, C. A. (2008). User-centred library websites : Usability evaluation methods. Oxford, U.K. : Chandos. HHS (2006). Research-based web design & usability guidelines. Washington, D.C. : U.S. Dept. of Health and Human Services : U.S. General Services Administration : For sale by the Supt. of Docs., U.S. G.P.O. Ingle, E., Green, R. A., & Huprich, J. (2009). How accessible are public libraries' web sites? A study of Georgia public libraries. Journal of Access Services, 6(1-2), 101-115. ISO 9241-11 (1998). Usability Partners-ISO standards. Retrieved December 1, 2014, from http://usabilitypartners.se/about-suability/iso-standards Jasek, C. (2007). How to design library websites to maximize usability. Retrieved March 30, 2015, from http://libraryconnectarchive.elsevier.com/ lcp/0502/LCP0502.pdf Jarrett C., & Gaffney, G. (2009). Forms that work : designing Web forms for usability. Burlington, Mass. : Morgan Kaufmann/Elsevier. King, H. J., & Jannik, C. M. (2005). Redesigning for usability, information architecture and usability testing for Georgia tech library's website. OCLC Systems & Services: International Digital Library Perspectives, 21(3), 235-243. King, D. L. (2007). An experience to remember: building positive experiences on library web sites. In Gordon, R. S. (Eds.), Information tomorrow : reflections on technology and the future of public and academic libraries (pp. 131-142). Medford, N.J. : Information Today, Inc. King, D. L. (2009). Building the digital branch : Guidelines for transforming your library website. Chicago: ALA TechSource. King, D. L. (2012). Running the digital branch: Guidelines for operating the library website. Chicago: ALA TechSource. Krug. S. (2006). Don’t make me think!: A common sense approach to web usability. Berkeley, CA: New Riders Pub. Kupersmith, J. (2012). Library terms that users understand. Retrieved December 16, 2014, from http://escholarship.org/uc/item/3qq499w7#page-1 Lehman, T., & Nikkel, T. (2008). Usability for library web sites. In Tom Lehman and Terry Nikkel (Ed.), Making library Web sites usable : a LITA guide (pp. 1-6), New York : Neal-Schuman Publishers. Mawe, Á. (2007). An evaluation of public library local studies web sites in the United Kingdom. Unpublished master dissertation, University of Sheffield, Retrieved May 25, 2014, from http://dagda.shef.ac.uk/dispub/dissertations/2006-07/External/Mawe_Aine_MALib.pdf McMenemy, D. (2007). Internet identity and public libraries: Communicating service values through web presence. Library Review, 56(8), 653-657. McMenemy, D. (2012). Emergent digital services in public libraries: A domain study. New Library World, 113(11-12), 507-527. Morville, P., & Rosenfeld, L. (2007). Information architecture for the World Wide Web. Sebastopol, CA: O'Reilly. Nathan, R. J., Yeow, P. H. P., & Murugesan, S. (2008). Key usability factors of service-oriented web sites for students: An empirical study. Online Information Review, 32(3), 302-324. National Institute on Aging and the National Library of Medicine. (2009). Making your website senior friendly: A checklist. Retrieved November 2, 2014, from http://www.nlm.nih.gov/pubs/checklist.pdf. Newman, M. K., & Landay, J. A. (2000). Sitemaps, storyboards, and specifications: A sketch of web site design practice as manifested through artifacts. In Proceedings of Designing Interactive Systems: DIS 2000, Automatic Support in Design and Use, 263-274. Nielsen, J. (1995). 10 Usability Heuristics for User Interface Design. 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Fourteen Heuristics Used in OCLC Heuristic Evaluations. Retrieved December 12, 2014, from http://worldcat.org/arcviewer/1/OCC/2003/08/13/ 0000003990/viewer/file17.html Pareek, S., & Gupta, D. K. (2012). Information about services and information resources on websites of selected libraries in Rajasthan: A study. DESIDOC Journal of Library & Information Technology, 32(6), 499-508. Pierotti, D. (1995). Heuristic Evalualtion - A System Checklist. Retrieved December 29, 2014, from file:///C:/Users/ho/Downloads/c0000_xerox_evaluation_checklist.pdf Poll, R. (2007). Evaluating the library website: Statistics and quality measures. Retrieved October 11, 2014, from http://archive.ifla.org/IV/ifla73/papers/074-Poll-en.pdf Powers, B. S. (2011). Oh,what a tangled web we weave! An evaluation of Pennsylvania's public library websites for a basic level of web presence and beyond. Current Studies In Librarianship, 31(1), 21-35. Prendergast, T. (2013). 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dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/52424 | - |
dc.description.abstract | 公共圖書館網站就如同一個數位分館,建置目的是與服務對象進行有效溝通,提供滿足民眾在工作、學習及生活上所需的館藏資源與服務,而網站設計的好用性會影響使用者對網站的信任感和忠誠度。本研究希望提出具體的公共圖書館網站好用性原則,作為國內公共圖書館規劃製作網站或提升網站服務品質時的參考。
本研究採取內容分析法,並分成兩階段,首先分析國內外有關網站設計、好用性與公共圖書館網站評估的相關文獻,並參考美國衛生及公共服務部(United States Department of Health and Human Services, HHS)2006年出版的《Research-Based Web Design & Usability Guidelines》,以彙整公共圖書館網站的好用性原則;其次,於Google搜尋引擎上找到四筆網站好用性專家所評比的最佳公共圖書館網站清單,從中挑選美國十家優良的公共圖書館網站進行內容分析,包含網站的首頁版面配置、資訊結構和網站特色,並以前述所得之公共圖書館網站好用性原則檢核,以了解國外公共圖書館網站設計趨勢。 本研究歸納出網站好用性八大原則,包含首頁設計、標示系統設計、導覽系統設計、搜尋系統設計、視覺設計、互動設計、資訊組織,以及使用者經驗設計,總計144項準則。並根據標竿學習美國公共圖書館網站設計特色,製作公共圖書網站首頁線框圖,設計概念包含(1)提供單一搜尋框可查詢館藏和站內搜尋;(2)公用導覽列提供常見問答和聯絡我們選項;(3)分眾設計至少提供兒童、青少年和銀髮三種選項;(4)首頁內容區宜採視覺化設計,以及(5)頁尾提供社群媒體連結標示、公共圖書館基本資料和訂閱電子報連結。 最後,本研究亦針對國內公共圖書館網站設計提出十項具體建議,(1)加強首頁行銷功能;(2)使用直覺式標籤名稱;(3)網站地圖可在螢幕顯示範圍內概覽網站全貌;(4)提供顯而易見的搜尋框;(5)站內搜尋結果提供網頁內容分類;(6)採取響應式網頁設計;(7)加強網頁內容的可讀性與掃描性;(8)分眾設計以讓使用者快速取用資源與服務為目的建置;(9)網頁內部連結不宜另開新視窗;(10)整合說明指引和聯絡資訊。此外,公共圖書館網站需定期進行評估,以了解現行網站是否有需要改進並修正之處,本研究所彙整之網站好用性原則,可作為公共圖書館網站檢核評鑑之用,建議各公共圖書館可透過這些準則找出網站應優先改善之處。 | zh_TW |
dc.description.provenance | Made available in DSpace on 2021-06-15T16:14:26Z (GMT). No. of bitstreams: 1 ntu-104-R00126012-1.pdf: 19942889 bytes, checksum: f345c10daf0d59e9298a18eb05bafbb2 (MD5) Previous issue date: 2015 | en |
dc.description.tableofcontents | 謝 辭 i
摘 要 iii Abstract v 表 次 ix 圖 次 xi 第一章 緒論 1 第一節 問題陳述 1 第二節 研究目的 2 第三節 研究範圍與限制 3 第四節 名詞解釋 3 第二章 文獻分析 5 第一節 網站設計和好用性 5 第二節 公共圖書館網站規劃 21 第三節 公共圖書館網站相關研究 32 第三章 研究設計與實施 45 第一節 研究架構 45 第二節 研究方法與步驟 46 第四章 網站好用性原則 59 第一節 首頁設計 59 第二節 標示系統設計 68 第三節 導覽系統設計 84 第四節 搜尋系統設計 100 第五節 視覺設計 109 第六節 互動設計 150 第七節 資訊組織 176 第八節 使用者經驗設計 195 第五章 美國公共圖書館網站分析 205 第一節 美國公共圖書館網站標竿分析 205 第二節 美國公共圖書館網站綜合評述 274 第六章 結論與建議 311 第一節 結論 311 第二節 建議 316 第三節 進一步研究之建議 319 參考書目 321 附錄 臺灣縣市級以上公共圖書館網站名單 327 | |
dc.language.iso | zh-TW | |
dc.title | 公共圖書館網站好用性設計原則與最佳實務之研究 | zh_TW |
dc.title | A Study of Website Design, Usability Guidelines and Best Practice for Public Library | en |
dc.type | Thesis | |
dc.date.schoolyear | 103-2 | |
dc.description.degree | 碩士 | |
dc.contributor.oralexamcommittee | 林呈潢,林頌堅 | |
dc.subject.keyword | 公共圖書館網站,網站好用性原則,資訊結構,視覺設計,圖書館網站設計, | zh_TW |
dc.subject.keyword | Public Library Website,Web Usability Guidelines,Information Architecture,Visual Design,Library Website Design, | en |
dc.relation.page | 327 | |
dc.rights.note | 有償授權 | |
dc.date.accepted | 2015-08-18 | |
dc.contributor.author-college | 文學院 | zh_TW |
dc.contributor.author-dept | 圖書資訊學研究所 | zh_TW |
顯示於系所單位: | 圖書資訊學系 |
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